Privacy Policy

Information we collect

We may collect the following types of information when you use our website or services:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details

• Order history

• Communication preferences

• Any information you provide through customer support, forms or inquiries

How we use your information

We use your information to:

• Process and fulfil your orders

• Provide customer support

• Send order confirmations, updates and delivery notifications

• Improve our website, products and services

• Respond to your inquiries and requests

• Send promotional messages, offers or updates, where permitted

• Comply with legal and regulatory obligations

Sharing of information

We do not sell your personal information. We may share your information only with trusted third parties when necessary to operate our business, such as:

• Payment processors

• Shipping and logistics partners

• Website hosting and analytics providers

• Customer support and communication service providers

• Legal or regulatory authorities, if required by law

Cookies and tracking technologies

We may also collect technical information such as your IP address, browser type, device information and website usage data through cookies or similar technologies.

You may choose to disable cookies through your browser settings, but some parts of the website may not function properly as a result.

Data security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, tax or reporting requirements.

Your rights

Depending on applicable laws, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Withdraw consent for certain uses of your information

• Opt out of promotional communications

Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or policies of those third parties. We encourage you to review their privacy policies before providing any personal information.

Children's privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. Any updates will be posted on this page with the revised effective date.